Sony X900 Bug Tracker

BLUF: Sony TV firmware version [v6.7140] does not turn off using the Apple TV since November 2020.

The latest as of 13 FEB 2021 is an update from Sony from a month ago (13 JAN 2021) stating Sony is aware of the issue and working on a solution. In most production environments it is commonplace to roll-back, if that is not possible, could Sony also consider releasing an updated firmware with prior version [v6.6575] that worked properly?

The post below is available on Sony TV forums:

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From user RomeoP (Moderator)

Hi Everyone!

We apologize for the inconvenience. We are aware of the issue and working on a solution. We will update you once we have a fix for this problem.

Sincerely,

Romeo

Further tracking sources:

• Customers on multiple forums and twitter are also writing in on the issue:

  • AVSFORUM

    • 2017 Sony XBR 900E owners thread (No Price Talk)

  • Sony TV Forums:

    • Apple TV no longer shuts off Sony TV (XBR55X900F)

    • After v6.7140 update XBR55X930E devices won't power off TV

  • Twitter

    • https://twitter.com/jpiszcz/status/1334078989430874113

    • https://twitter.com/fatalmuzza/status/1359670770188754944?s=20

Evidence of the issue is shown below in a YouTube video below.

Date last updated: 2021-02-13